Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which togeter with our Privacy Policy govern Hashtag’s relationship with you with regards to this website. If you disagree with any part of these terms and conditions, please do not continue to use our website.

The term Hashtag, or Hashtag-Gifts or Hashtag-Scottish-Gifts or Studio34, or “us” or “we” refers to the owner and operator of the website. The term “you” refers to the users and viewers of our website.


Payments can be made via paypal or by credit/debit card – we accept major cards including Visa and Mastercard debit & credit cards, Visa electron and Maestro.

The billing address provided upon registration should match the address to which your bank card is registered.

Upon completion of your order, you will receove an order confirmation detailing the item/s purchased and the delivery address entered.

Please note payments are made to “Studio34” – the bank account name for Hashtag.

When we dispatch you order, the purchase contract has been made, unless we have received a cancellation of the order.

Orders may not be fulfilled by us :

Your Card Security

We guarantee that you will be able to shop at www.hashtag-gifts.co.uk and www.hashtag-scottish-gifts.co.uk with complete confidence.

Your card details are encrypted and dealt with by Paypal and Stripe and are not accessed by anyone else. We do not store payment details on the website and have no access to the payment details you enter – Paypal and Stripe are both external payment gateways.

Our site has an SSL security certificate guaranteeing your peyments are secure.

Pricing & VAT

Prices listed on the website are inclusive of VAT where applicable.


For full delivery information please our “Delivery Information” page

Returns Policy

Should you wish to return anythin purchased on our website we will be happy to refund or exchange a product provided it is in a fully re-saleable condition complete with original packaging and any tags/ labels.

Please note that “Gift Vouchers” cannot be returned or refunded.

Returns must be made within 14 days of purchase and be accompanied by a Return Authoristaion form.

For our full returns policy, please view the returns section on the “Delivery Information” page.

Website usage:

The use of this website is subject to the following terms of use.

At Hashtag we believe in supporting independent designers, craftspeople & small companies from Scotland and the wider UK. We aim to offer our local and overseas customers – and now our online customers,  something different in the form of quality cards, jewellery, art, ceramics, glass, photography, general gifts, Scottish gifts, candles, soaps and more.

We spent “lockdown” earlier this year getting a lot more of our product ranges online, so you can get a wider range of gifts for family, friends and loved ones if you are unable to visit our Callander shop.

We hope you enjoy shopping with Hashtag.